Understanding financial hardship

If you're experiencing financial difficulty, call us as soon as you can to help us understand your situation and discuss the options available. While this can be stressful, it’s important to know you’re not alone. Many Australians are experiencing financial stress, and there are options available to help you get back on track.

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Ask for help

If you’re struggling with your finances, financial counseling support is available.

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There are options to help reduce your monthly repayments

We can consider short term payment arrangements or deferring payments. By understanding your unique circumstances, we can consider what option may best suit you.

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How do you get started?

Start by assessing your current financial situation and identifying any areas of concern. Then, head to our Financial Hardship Support page for more information on how we can support you through financial hardship.